Roche Logistics Group Objectives Our core business objectives define exactly what we set out to achieve and how we deliver on our promises.
These core objectives include:
To develop and sustain a vibrant and profitable logistics business that offers excellent returns to shareholders, employees, customers and stakeholders
To achieve 98% total customer satisfaction in managing every customer’s logistics needs in an efficient and courteous manner
To provide all employees with challenging, rewarding, well paid work, and satisfying working conditions
To achieve a net sales growth of 10% per year
To constantly strive to improve our service provision by adopting the latest ICT logistics technologies and operations systems
To ensure the highest degree of compliance with industry regulations
To project the company image of being customer focused with a teamwork ethic and to ensure that the Roche Logistics Group brand image is portrayed on all transport vehicles and trailers